Batjali's Privacy Policy

Batjali (batjali.click) is a trusted online gaming platform in Bangladesh. Your privacy is our highest priority. This privacy policy explains how Batjali collects, uses, stores, and protects your personal information.

This privacy policy applies to Batjali's website, mobile application, and all related services. By using our platform, you consent to the collection and use of your information as described in this policy.

In this policy, "Batjali", "we", or "us" refers to the Batjali platform and its operating entity. "You", "user", or "member" refers to any individual using our platform.

Batjali collects certain necessary information to provide you with the best service. Details are outlined in the table below:

Automatically Collected Information:

When you use the Batjali website or app, certain information is collected automatically. This includes your device's operating system, browser type, pages visited, time spent, and where you came from. This data does not directly identify you, but it helps us improve the quality of our services.

Batjali uses your data only for specific, legitimate purposes. We never use your information in ways that are unnecessary or beyond what is required.

Primary Purposes:

• Account Management: To create, verify, and manage your account.
• Service Provision: To enable gameplay, process transactions, and deliver customer support.
• Security Protection: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To comply with regulatory requirements and fulfil legal obligations.
• Service Improvement: To analyze data and improve your overall experience.
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.
• Promotions: To send you relevant offers and bonus notifications, with your consent.

In some cases, we may use anonymized data — information that cannot be traced back to you — for statistical analysis. This data exists only in aggregate form and cannot be used to identify any individual.

It is a core principle at Batjali that we do not share your personal data with third parties. However, in certain limited circumstances, sharing may be unavoidable:

• Payment Providers: Only the necessary information is shared with payment services such as Mobile Pay, Nagad, and Rocket to process transactions.
• Game Provider: Limited data may be shared with licensed game software providers for the purposes of operating our games.
• Law Enforcement Agencies: We may be required to disclose information to government or regulatory authorities pursuant to a court order or legal obligation.
• Security Agencies: To collaborate with specialist agencies on fraud investigations.

All third parties we work with are contractually bound to uphold the same privacy standards we do. They are not permitted to use your information for their own purposes.

Batjali uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Type:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: To collect website usage statistics and improve our services.
• Session Cookie: Temporarily holds your current session data and is cleared when you close the browser.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

Batjali uses industry-leading technologies and practices to protect your data. Our security framework is structured across multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• AES-256 Encryption: Sensitive data stored in our database is protected with high-grade encryption.
• Two-Factor Authentication (2FA): OTP verification for an added layer of account security.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Audits: Annual system audits conducted by third-party security experts.
• Data Backup: Regular backups are maintained on secure servers.

If you notice any suspicious activity, please contact our support team immediately. We will take action within 24 hours.

Batjali retains your data only for as long as necessary. Any data that is no longer needed is securely deleted.

Legal obligations may require us to retain certain data beyond the standard period. In such cases, only the minimum necessary information is kept.

Under Batjali's privacy policy, you have the following rights regarding your personal data:

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.

Batjali is a platform exclusively for adults. We do not allow anyone under the age of 18 to register or use our services.

Age verification is mandatory at registration. If we discover that a minor has created an account, it will be immediately closed and all associated data will be deleted.

Batjali may update this privacy policy from time to time. Revisions may be made due to service improvements, legal changes, or regulatory requirements.

We will notify you in advance of any significant changes — via your registered email or mobile number. Continued use of the platform after any update constitutes acceptance of the revised policy.

The "Last Updated" date at the top of this page is always kept current. We recommend checking this page periodically.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, feel free to reach out. Batjali's dedicated privacy team is ready to assist you.

We believe transparency and trust are the foundation of any lasting relationship. Batjali will always be here for you.